Partnerships Strategist, Product Innovator & Growth Enthusiast

✓ Redesigned operational processes, streamlining workflows for internal teams, which reduced onboarding time for mental health practitioners by 40% and improved service delivery timelines by 25%. ✓ Spearheaded the Campus Ambassador Program, empowering 25 ambassadors to promote mental health awareness. This initiative directly increased platform sign-ups by 30% and amplified outreach across 15 universities in Nigeria. ✓ Negotiated and secured high-impact partnerships with HCI Healthcare, YOA Insurance, and Clafiya, leading to a 15% increase in service adoption rates and creating tailored mental health plans for young Nigerians. ✓ Designed and executed the mental health research project, gathering 1,000+ responses in two weeks. Leveraged data insights to inform product strategy and develop targeted advocacy campaigns that resonated with stakeholders. ✓ Built and managed the sales pipeline, driving a 20% increase in revenue by implementing customized sales strategies for B2C and institutional clients. ✓ Collaborated with the marketing team to launch growth campaigns, which resulted in a 40% rise in monthly website traffic and enhanced user engagement across social media platforms. Played a pivotal role in product strategy by conducting market research, competitor analysis, and user testing to identify gaps in service delivery and prioritize new features. ✓ Directed the operations team in scaling service offerings to underserved regions, increasing client access by 30% within a year. ✓ Delivered exceptional results under pressure during the company's expansion phase, ensuring seamless coordination between product, marketing, and customer success teams.

✓ Defined the product roadmap and implemented a crypto payment gateway, onboarding 100+ merchants within the first three months of launch. ✓ Conducted extensive user research and collaborated with cross-functional teams to improve platform usability, increasing transaction success rates by 25%. ✓ Introduced analytics dashboards for tracking payment trends, enabling real-time decision-making and enhancing customer experience.

✓ Led marketing strategies that boosted loan uptake by 20% and SME customer acquisition by 25%, exceeding quarterly targets. ✓ Developed partnerships with local businesses, fostering increased transaction volumes by 30%. ✓ Designed data-driven outreach programs, driving a 15% rise in account activations among target demographics. ✓ Achieved a 95% average customer satisfaction rate through proactive support for 20,000+ active users. ✓ Played a critical role in product enhancement by analyzing user feedback and reducing incident reports by 40%. ✓ Streamlined onboarding processes, decreasing churn rates by 10% while boosting recurring customer transactions by 25%.